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ArkClaw Enterprise

File management

Expanding cloud disks

With ArkClaw, you can expand your cloud disk space by purchasing capacity packages. During the expansion process, all existing data on the cloud disk remains intact and is not lost. If your cloud disk space becomes insufficient, you can select a capacity package to increase the total capacity as needed.

Constraints and limitations

Category	Description
Capacity expansion	A single expansion can increase capacity by up to 200 GiB. However, if the cloud disk has already reached its maximum capacity, additional expansion requests will not be supported.
Capacity reduction	Reduction is not supported after capacity expansion takes effect. Purchased capacity packages cannot be reduced or downgraded.
Validity period	The expiration time of a capacity package is synchronized with that of its associated ArkClaw instance. When you purchase a capacity package, the system automatically calculates the number of available days based on the remaining validity period of the ArkClaw instance. Example: If your ArkClaw instance expires on June 10, 2026, and you purchase a capacity package on May 12, 2026, then: Capacity package expiration: June 10, 2026 (same as the ArkClaw instance). Actual available days: 29 days (calculated as end date minus start date).
Renewal/Unsubscription	Capacity packages cannot be renewed or canceled independently. Their lifecycle is tied to the associated ArkClaw instances. When you renew or unsubscribe from an ArkClaw instance, the associated capacity package renews or unsubscribes accordingly.

Billing rules for capacity packages

Purchase type	Description
First-time purchase	The cost of the capacity package is calculated on a prorated daily basis, depending on how long the associated ArkClaw instance is valid for. Formula: Fee = (Actual Purchase Duration × 12) × Monthly Price of Capacity Package / 365 Actual purchase duration: The number of days the capacity package is available, i.e., the interval between the ArkClaw instance expiration date and the purchase date. Monthly price: The monthly unit price corresponding to the selected capacity tier.
Non-first-time purchase	When you upgrade to a higher capacity tier, you only pay the difference in cost between the new and old capacity packages for the remaining period of validity. Formula: Upgrade Order Amount = New Tier Amount − Remaining Value of Old Tier Remaining Value of Old Tier = Original Order Actual Value × (Remaining Duration / Original Purchase Duration) tip Upgrades require payment of the price difference. The exact cost depends on the final bill. To ensure an accurate calculation, the remaining value of old tier is measured in seconds.

Steps

Select the desired ArkClaw instance. Then, select "File Management" in the left navigation pane.

On the "File Management" page, select the "My cloud disk" tab on the right. Then, click "Expand capacity" in the upper-right corner.

In the "File space - Expand capacity" dialog box, select your desired capacity based on your needs. Then, read and agree to the ArkClaw service rules and click "Pay now".

First‑time expansion

When you expand your cloud disk capacity for the first time, you have the following options: 20 GiB, 60 GiB, 100 GiB, or 200 GiB. The purchased capacity is added directly to the current base capacity (the default capacity included with your ArkClaw instance).

Example: If your base capacity is 60 GiB and you select a 20 GiB package, your total capacity will be 80 GiB.

Subsequent expansions

If you have previously purchased a capacity package for your ArkClaw instance, subsequent expansions will only allow you to upgrade to a higher tier. You cannot select an equal or lower tier.

Example: If your base capacity is 60 GiB and you purchased a 20 GiB package, selecting a 60 GiB package during your next expansion would increase your total cloud disk capacity to 120 GiB.

After making your payment, click "Back to page".

Next steps

Once the expansion is complete, the new capacity will be automatically added to "Cloud disk usage". You can view this information on the "My cloud disk" tab.

If you purchased a capacity package for your ArkClaw instance, the package's validity period is automatically extended when the instance is renewed. No additional action is necessary.

Last updated: 2026.08.07 16:55:23