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EMR Serverless
Renewal and cancellation policy
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Renewal and cancellation policy

Renewal

Pay-As-You-Go is billed based on actual usage and does not require renewal.
Subscription can be renewed upon expiration, with the following two methods:

  • Automatic renewal: 7 days before expiration, the fee is automatically deducted from the Volcano Enginaccount balance. If the balance is insufficient, the deduction will fail, and the overdue suspension mechanism will be triggered.
  • Manual renewal: Manually renew in the resource queue on the console. If renewal is not completed by the expiration date, the overdue suspension mechanism will be triggered.

Cancellation

Pay-As-You-Go does not support cancellations. This mode is billed based on actual usage; no charges are incurred if not used.
Subscription instances support cancellations and comply with the "non-7-day unconditional cancellation" rule.
Refund amount calculation formula:

  • In the Subscription scenario, if the usage duration is less than 30 days: Refund amount = Actual order value - Monthly list price at purchase * [Usage duration (days) / (365/12)] * applicable discount * 1.5 * [Actual order value / (Actual order value + voucher deduction amount)]
  • In the Subscription scenario, if the usage duration is greater than or equal to 30 days: Refund amount = Actual order value - Monthly list price at purchase * [Usage duration (days) / (365/12)] * applicable discount * [Actual order value / (Actual order value + voucher deduction amount)]
Last updated: 2026.04.06 18:45:49