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RDS for MySQL

RDS for MySQL

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Announcement
Announcement of the service level agreement update
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Announcement of the service level agreement update
We are updating the Service Level Agreement for RDS for MySQL to provide a more reliable and stable service.​
Update details​
  • Added a new disclaimer clause where service unavailability is not counted toward service downtime: this applies when an instance lacks high-availability capabilities due to customer adjustments to the instance configuration (including but not limited to: setting an instance to global read-only, which causes write requests to be rejected; configuring an unreasonable instance read weight, which causes a read-only node to become abnormal and prevents read traffic from being balanced to other nodes; or the read-only connection endpoint being unable to handle services when its only configured read-only node becomes abnormal).​
  • Removed content related to RDS for MySQL Basic Edition and RDS for PostgreSQL Basic Edition.​
Effective date​
The updated Service Level Agreement takes effect at 00:00:00 on April 15, 2025.​
Service and inquiries​
If you have any questions or suggestions regarding these updates, contact us by submitting a ticket.​
Last updated: 2025.07.11 17:17:09