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Knowledge Base
Manage Personal Knowledge Bases
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Manage Personal Knowledge Bases

Enterprise Knowledge Engine provides a personal knowledge base, allowing you to upload your local files or Lark cloud documents to the personal knowledge base for management. The platform provides knowledge analysis, data statistics, intelligent Q&A, and other capabilities to help you build a personal workspace. This article describes how to use the Personal Knowledge Base.

Usage restrictions
  • The personal knowledge base is visible only to the current login account itself.
  • Personal knowledge base data is not isolated from projects.

Prerequisite

Upload knowledge
  1. Log in to the Marketing Agent console.
  2. Select Enterprise Knowledge Engine in the left navigation bar.
  3. In the left navigation bar of Enterprise Knowledge Engine, select Knowledge Management > Personal Knowledge Base.
  4. Tab the Knowledge Management page to upload the document.
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    • Local file upload restrictions:

      Document type

      Supported formats

      Single file size limit

      General document

      doc、docx、wps、txt、md

      Doc does not exceed 50MB, docx does not exceed 50MB, wps does not exceed 50MB, txt does not exceed 20MB, md does not exceed 20MB

      PDF document

      pdf、ofd

      No more than 50MB

      PowerPoint

      ppt、pptx

      No more than 50MB

      Form

      xlsx、et、csv

      Xlsx no more than 20MB, csv/et no more than 10MB

      Image

      jpg、jpeg、png

      No more than 20MB

      Other

      html、json

      No more than 20MB

    • Lark cloud document: After the enterprise administrator completes the Lark application access, you need to complete the authorization according to the guidelines on the page. After the authorization is completed, you can obtain the Lark cloud document with permission, and then tick the document that needs to be uploaded.
      After a successful upload, you can view the uploaded document data in the directory on the left.
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Analytic knowledge

After uploading the document to the personal knowledge base, the system will automatically parse the document. After the parsing is completed, you can preview the document on the document details page, including the original text, document summary, reading guide, and support knowledge retrieval through intelligent Q&A function.
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View knowledge statistics

On the homepage of the personal knowledge base, the system displays the asset data statistics of the current knowledge base, the list of commonly used knowledge, and the list of not commonly used knowledge.
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Search for knowledge

In the Knowledge Management tab of the Personal Knowledge Base, enter keywords to search for the specified knowledge.
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Click on the knowledge title to jump to information such as knowledge content, document summaries, and reading guides.
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Q&A

The personal knowledge base provides intelligent Q&A capabilities to consume knowledge accurately and efficiently. The intelligent Q&A entrance includes:

  • Entrance 1: Enter the intelligent Q&A function on the personal knowledge base homepage.
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  • Entrance 2: On a certain knowledge details page, enter the intelligent Q&A function.
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After entering the intelligent Q&A function, it supports specifying the scope of knowledge retrieval, uploading files on demand or activating the online search function, and asking questions to the AI through natural language to achieve knowledge retrieval, conclusion refinement, summary content, and other requirements.

Manage directory

In the directory to the left of the personal knowledge base, it is supported to search for folders or files, create new folders, or upload knowledge.
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Last updated: 2026.09.17 10:57:55