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DataAgent (OnPremise)

DataAgent (OnPremise)

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Knowledge Base
Create a New Knowledge Base
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Create a New Knowledge Base

The enterprise knowledge engine requires the construction of corresponding knowledge bases. This article introduces how to create different types of knowledge bases.

Operation steps
  1. Go to the enterprise knowledge engine page and click Knowledge Management > Knowledge Base in the top navigation bar.
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  2. On the enterprise knowledge engine management page, click 'Add Knowledge Base', fill in the basic configuration information, and then click 'Save' to complete the creation of a new knowledge base.

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The specific parameter configuration is explained in the following table:

Parameters

Parameter Description

name

Knowledge Base Name

describe

Briefly describe the purpose or contents of the enterprise knowledge engine (limited to 200 characters).

Content Type

Select the knowledge base type. Currently, the following five types are supported:

  • General Content: Supports uploading Document, importing from WeChat media library, importing from object storage, and importing from relational databases.
  • Query Cache: Supports files in xlsx, csv, and other formats.
  • QA: Supports files in xlsx, csv, and other formats.
  • Terminology: Supports files in xlsx, csv, and other formats.
  • Customer Data: Used to create Subject Knowledge Base, supports uploading existing Subject data from VeCDP.

tip

  • Query Cache Knowledge Base is a value-added option and requires additional payment.
  • Query Cache Knowledge Base, QA Answer Knowledge Base, and Terminology Knowledge Base are supported starting from version V1.28 of the privatized Enterprise Knowledge Engine.

Knowledge Parsing Model

Used to convert natural language into vectors for semantic retrieval and QA generation. The default is Doubao-embedding, and other vectorization models can also be adapted.

Scheduled Knowledge Update

No Update Required: One-time import, no subsequent data updates needed.
Scheduled Update: Supports setting update frequency by day/week/month granularity and specifying the exact update time. If the current month does not have the 31st, that date will be skipped. You can check the execution status of scheduled update tasks by viewing the knowledge update times on the knowledge management page within the knowledge base.
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  1. After the knowledge base is created, you need to import and manage knowledge. For detailed operations, please refer to Import Knowledge and Manage Knowledge.
  2. To build the Subject base and Subject knowledge graph, please refer to Knowledge Graph for detailed operations.
  3. Project Management, for detailed operations please refer to Authorization Management.
Last updated: 2026.06.30 14:35:16