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Database Workshop

FAQ

FAQ Overview

FAQ Overview

This article provides an overview of common issues encountered when using Database Workshop (DBW).

Permission Management FAQ

How to grant sub-users access to Database Workshop (DBW)?

When logging into DBW, encountering insufficient permissions! Please contact the primary account or access control administrator to add permissions for you. What should I do?

When encountering "The instance has enabled security control, and the current user lacks [Operation and maintenance read-only] permissions. Please contact the administrator for authorization or apply for [Operation and maintenance read-only] permissions." What should I do?

General Product FAQ

What databases does DBW support?

What database instances does the DataBase Workshop (DBW) instance list page support displaying?

What database instances does DBW's data interaction platform function support access to?

Operations observability in Database Workshop (DBW) supports showing what databases?

When logging in to the data interaction platform, does it support switching the database account of Cache for Redis?

When I call the API interface of DBW, I get a Client.Timeout exceeded while awaiting headers error, what should I do?

What should I do if an error occurs during session connection when logging into a Redis instance in the data interaction platform?

What should I do if I receive a "Failed to create session" prompt when logging into an instance in the data interaction platform?

After executing SQL in the data interaction platform, does it support exporting execution results and records?

Why is the total number of sessions in the session management tab inconsistent with the connection count of RDS for MySQL instances?

Why do the time consumption metrics for full SQL insight, audit logs, and slow logs in the DBW console differ?

Why are the deadlock time and deadlock count collected on the Transactions and Locks page inconsistent with those from Performance Monitoring?

What should I do if the approver is unable to review requests promptly due to certain reasons?

Does modifying the approval workflow of an instance affect already generated tickets?

What should I do if I encounter the OnlineDDLErrorCode_DuplicateKeyOrColumn error while executing a lock-free structural change ticket?

Why can't instances with security control enabled be successfully called via API?

What should I do if I get a "too many connections" error during OnlineDDL execution?

How can I view the historical submission records of an RDS for MySQL instance?

Why are some SQL queries missing in Full SQL Insight?

What should I do if I receive an "insufficient permissions" prompt when logging in to DBW's Data Interaction Platform?

Why can't I query existing data in Cache for Redis through the Data Interaction Platform?

Why can't I directly execute Create index or Drop index statements on database tables in the data interaction platform?

Last updated: 2026.03.13 15:40:08