ArkClaw Enterprise
ArkClaw Enterprise
ArkClaw Enterprise
Document
ArkClaw
What's New
Announcements
Billing
Console user guide
Creating agent teams for ArkClaw
Usage Tips
Convenience features
Team mode
Hermes Agent
Cloud PC
Advanced features
Managing ArkClaw
Viewing ArkClaw details
Managing ArkClaw plugins and connectors
Observability of ArkClaw
Identity and Access Management
Best Practices
Troubleshooting
- Documentation
ArkClaw EnterpriseArkClawOverviewFeature overview
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Feature overview
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This topic provides a comprehensive overview of all current ArkClaw features, along with detailed operation guides to help users quickly understand product capabilities.
Purchase, billing, and lifecycle management
Learn how to control usage costs and manage resource lifecycles.
Category | Feature | Description | Related documents |
Category | Feature | Description | Related documents |
Billing and lifecycle | Billing rules | Help you understand fee composition, billing standards, and usage costs. | |
| First-purchase discount | Enjoy a special discount for your first purchase of ArkClaw if you meet the promotion requirements. | |
| Renewal special offer | Limited-time renewal special offer available to all new and existing users. | |
| Long-term special promotion | A regular discount package: not time-limited, with stable price, and available for purchase at any time. | |
| Instructions on expiration | You can view the instructions on expiration to check the validity period of your ArkClaw instance, understand the impact of expiration, plan renewal, and release resources. This helps you properly arrange usage and operations. | |
| Renewal | To ensure your ArkClaw can be used continuously for a long period, renew it before expiration to extend its validity. | |
| Unsubscribe | To avoid unnecessary fees, unsubscribe from ArkClaw if you no longer need it. | |
| Delete | During the resource retention period, you can proactively delete ArkClaw to release idle resources in a timely manner and optimize your usage experience. | |
Purchase and activation | Activate upon expiration | This provides exclusive post-expiration activation for ArkClaw instances obtained as complimentary benefits with ModelArk Agent Plan/Coding Plan subscriptions. Users can activate the service within the benefit validity period to enable related features. | |
| Create ArkClaw | Create a dedicated, customizable, collaborative AI assistant with memory in one click. | |
Purchase and use vouchers | Voucher | You can purchase an ArkClaw voucher as needed and redeem the generated redemption code to purchase an ArkClaw instance. |
Basic interaction and conversation skills
Learn how to initiate multithreaded tasks, adjust thinking modes, and accumulate historical conversation assets.
Category | Feature | Description | Related documents |
Category | Feature | Description | Related documents |
Quick interaction | Initiating tasks | By default, purchased ArkClaw has only one conversation task. If you want to start a new task unrelated to the current conversation while keeping your existing conversation for parallel task processing, you can create a new conversation. | |
| Using quick commands | ArkClaw includes preset commands for common operations, such as creating a new conversation, viewing system status, and clearing the context. You can send these commands with one click to let ArkClaw perform the corresponding operations. | |
| Switch thinking mode | You can flexibly switch among Fast, Standard, and Expert thinking modes based on task complexity and response time requirements. This helps match scenarios on demand, reduce redundant thinking time, and improve conversation efficiency. | |
Sessions | Conversation retrieval | This feature allows you to quickly search historical task content by keyword and jump to the corresponding conversation with one click. Whether you need to review previous communication details or continue a conversation in a previous session, this feature helps you locate information efficiently. | |
| Downloading conversations | You can download the full history of the current chat locally for retention, archiving, sharing, and further sorting. | |
Experience and feedback | Evaluating and providing feedback on ArkClaw responses | Conversation messages support message-level feedback. You can like or dislike individual responses from ArkClaw, and specify detailed reasons when submitting dislikes. The platform leverages your feedback to identify flaws in ArkClaw responses, so as to continuously optimize response performance, interaction experience, and stability. | |
| Join/exit User Experience Improvement Program | To continuously optimize the product features and service quality of ArkClaw, and provide more efficient and accurate troubleshooting and support, ArkClaw offers the User Experience Improvement Program. You can join or exit the program at any time based on your preferences and needs. | |
| Join the ArkClaw discussion group | Welcome to the official Feishu discussion group for ArkClaw to receive the latest product updates and exclusive technical support. | |
| Feedback | If you encounter issues that you cannot resolve while using ArkClaw, or have new suggestions for ArkClaw, you may inform us via the feedback feature. |
File processing and material space
Learn how to process multimodal files, access professional databases, and obtain real-time information from the web.
Category | Feature | Description | Related documents |
Category | Feature | Description | Related documents |
File and storage management | Uploading and processing files | ArkClaw provides convenient features such as local file upload, file preview, intelligent processing, and zoom preview. You can quickly complete intelligent identification and in-depth analysis of files by uploading local files or copying and pasting files, enriching chat scenarios and boosting processing efficiency. | |
| Cloud disk | You can use a Torch Object Storage (TOS) bucket from TOS as a cloud disk to quickly upload files to and download files from the cloud. ArkClaw can use files from the cloud disk as task materials, and can also place files generated after task execution (such as documents, images, and videos) into the cloud disk. This makes the files available for you to download locally. | |
| File space | During daily use, ArkClaw generates various files (such as presentations, documents, images, videos, and code) in its workspace (.openclaw/) based on your task requirements. The file space feature allows you to perform complete file management operations such as uploading, downloading, browsing, and deleting files in this directory while ensuring system security. | |
Data and information retrieval | Using professional databases | The professional database feature is available. This allows ArkClaw to quickly retrieve key information, such as A-share market data, commercial risks, and macroeconomic metrics. The data comes from professional databases deeply integrated with authoritative data sources across various domains (including finance, economy, enterprise, and meteorology). This improves information retrieval efficiency and accuracy in demanding decision-making scenarios. | |
| Web search | Real-time online search capability is available. This allows ArkClaw to retrieve publicly available internet information during responses to obtain the latest external and real-time information. |
Agent team and multi-user collaboration
Learn how to build intelligent teams, assign professional roles, and achieve cross-domain project collaboration.
Category | Feature | Description | Related documents |
Category | Feature | Description | Related documents |
Agent team | Agent Gallery | ArkClaw Agent Gallery centrally displays expert templates that can be directly selected. You can browse the template list, search by template name, view template details, and initiate the creation process based on templates on this page. | |
| Building agent teams with one click | You can build a dedicated agent team for your ArkClaw. This allows multiple intelligent roles to perform their respective duties independently and flexibly adapt to diverse business scenarios. | |
| View and add scheduled tasks preset in agent templates | Some Agent templates are preset with exclusive scheduled tasks to fit recurring business scenarios. After you add such a template to an agent team, the system will automatically generate the scheduled tasks of the template, without manual configuration of scheduling rules. | |
| Viewing and upgrading agent versions | You can check the current version of a template at any time and upgrade the agent version as needed to access the latest capabilities and patches. | |
| Set team collaboration mode | You can enable the team collaboration scheduling mode as needed, which enables intelligent matching of professional sub-agents for cross-domain collaboration and improves task processing efficiency. | |
Collaboration mode | Use collaboration mode | In the collaboration mode, you can quickly build a virtual team composed of AI agents from different professional fields. Team members perform their respective duties and collaborate under the project manager's unified coordination to efficiently complete projects and deliver final outputs. | |
| Managing projects | After you create a collaborative project, you can manage the project based on your needs. |
Skill expansion system
Learn how to call, view, and add skills, install third-party plugins, and expand agent capability boundaries.
Category | Feature | Description | Related documents |
Category | Feature | Description | Related documents |
Skill and plugin management | Learning and using skills | ArkClaw includes some commonly used built-in skills that can be automatically matched and called based on task requirements. You can install skill plugins for ArkClaw from channels such as ClawHub and Volcano Engine exclusive Skill Hub. You can expand new skills for ArkClaw in multiple fields, such as programming, browser operations, office work, and expert roles as needed. | |
| Plugin management | View and enable or disable installed ArkClaw plugins and skills. | |
Dedicated agent | Using Hermes Agent | ArkClaw and Hermes complement each other perfectly. ArkClaw can integrate with message channels, make decisions, and schedule tasks, while Hermes executes tasks and accumulates reusable skills. This allows you to enjoy the convenient cloud experience brought by ArkClaw, while having an exclusive intelligent assistant that continuously learns and grows alongside you. |
Automatic triggers and system configuration
Learn how to configure scheduled tasks, integrate with external message channels, and customize system operation preferences.
Category | Feature | Description | Related documents |
Category | Feature | Description | Related documents |
System settings and notifications | Viewing and configuring scheduled tasks | ArkClaw can not only passively answer and address your questions in real time, but also execute the scheduled tasks you set and proactively send you reminders. | |
| Message channel | ArkClaw supports integration with message channels such as Feishu, WeCom, and DingTalk bots. After the integration, you can chat with ArkClaw through the corresponding message channel. ArkClaw can also use bot capabilities to help you perform operations such as creating documents and scheduling calendar events. | |
| Managing system notifications | To ensure you stay updated with the latest developments of ArkClaw in real time, Volcano Engine provides a system notification mechanism. When ArkClaw releases version updates and new features, the platform will push relevant information to you in a timely manner. Additionally, you can configure third-party message channels (such as Feishu and WeChat) to receive relevant messages anytime, anywhere. | |
| Adjust inference model | Switch to inference models supported in Agent Plan/Coding Plan as needed to provide inference services for ArkClaw. | |
.md file management | .md file | By configuring content in Markdown (MD) format, you can set independent codes of conduct, workflows, agent profiles, and user profiles for ArkClaw and all agents in your team. This enables your ArkClaw to evolve into a dedicated intelligent assistant with a clear identity, defined boundaries, and standardized work habits. |
Cloud desktop and human-machine takeover
Learn how to access the cloud desktop, take over complex web interactions, and perform batch document processing.
Category | Feature | Description | Related documents |
Category | Feature | Description | Related documents |
Remote control | Taking over cloud PC | A cloud PC is a fully functional cloud-based virtual computer hosted in the ArkClaw environment. It provides a complete desktop operating environment, allowing you to browse web pages and run or manage various applications just like on a local computer. | |
| Take over a cloud browser | ArkClaw may execute browser automation tasks or encounter graphical interface interactions that it cannot handle independently. These include complex graphic captchas, QR code login, high-risk permission confirmation, and other similar scenarios. You can then manually take over the cloud browser and enter split-screen mode to complete verification and processing. | |
OpenClaw console | Accessing OpenClaw console | ArkClaw is a cloud edition built on OpenClaw. It supports one-click access to the OpenClaw console via cloud PCs, providing a visual operation and management experience. |
O&M assurance, security, and recovery
Learn how to troubleshoot system faults, upgrade core component versions, and restore services to normal status.
Category | Feature | Description | Related documents |
Category | Feature | Description | Related documents |
Status, usage, and security | Status and usage | View the basic information, token usage, storage usage, number of processed messages, and trends of ArkClaw. | |
| Security logs | Enable or disable AI security assistant to view ArkClaw-related risk events. | |
Version and specification upgrade | Upgrade specification | Upgrade the current ArkClaw to a higher configuration for greater computing power, larger storage capacity, and more features. Upgrade Starter/Standard edition to a higher specification to gain greater computing power and larger storage capacity. | |
| Upgrade ArkClaw system/component versions | You can update your ArkClaw system and component versions with one click to unlock the latest capabilities and ensure stable system operation. | |
System O&M and repair | Restarting ArkClaw | Manually restart ArkClaw to load new ArkClaw configuration or resolve issues such as slow responses from ArkClaw. | |
| Restoring ArkClaw to factory settings | Manually initialize the ArkClaw service to restore it to factory settings, resolving issues such as service crashes, system faults, or status anomalies caused by configuration corruption that cannot be recovered. | |
| AI diagnosis | When ArkClaw exceptions occur, such as no response or startup failure, you can manually trigger AI diagnosis, and the system automatically performs troubleshooting and repair. | |
O&M and migration management | Data backup | If ArkClaw experiences anomalies such as interface freezes or unresponsive operations that cannot be resolved by restarting and auto healing, and you do not want to restore ArkClaw to factory settings, you may try restoring from a backup to fix the issue. | |
| Terminal | You can use Shell commands to perform various operations, such as viewing directories and files in the current path, creating tasks, and more, meeting the advanced usage requirements of technical developers. | |
| Migrate OpenClaw to ArkClaw | You can quickly migrate existing OpenClaw data to ArkClaw. After migration, ArkClaw will use the memories, skills, and other data accumulated in OpenClaw to maintain consistency with your original usage habits and operation logic. This enables a smooth transition with zero learning cost and no service interruption. |
Last updated: 2026.08.20 10:36:38
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