Phase | Duration in arrears | Arrears description |
Normal use | < 2 hours | Normal usage of product features is supported, and fees incurred during usage will be billed as usual. For billing details, see Billing overview. |
Resource freeze | ≥ 2 hours | Volcano Engine will send SMS and email notifications regarding the arrears, and freeze the resources (i.e., you will be unable to operate Standard Edition instances). The billing rules during the resource freeze period are as follows:
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Unfreeze after settlement | From 2 hours to 15 days and 2 hours, inclusive | If you settle the arrears on your account, Volcano Engine automatically unfreezes the resources, and you can continue using the product normally. |
Resource release | More than 15 days and 2 hours | Volcano Engine sends notifications by SMS and email and releases the resources. Resource release involves destroying the instances, and released resources cannot be recovered. Resources cannot be recovered once released. |