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Volcengine Managed Service for Prometheus

Alert center

Receiving alerting notifications through emails

VMP supports multiple alert notification methods. You can receive alerts generated in VMP through emails. This topic describes the procedure and considerations for receiving alerts by email.

Prerequisites

A VMP workspace has been created. For more details, see Creating workspaces.

Cloud services or custom businesses have been integrated with VMP. For more details, see Integration guide.

An email address used for receiving alerts is created.

Procedure

Step 1: Configure an alert contact

In the left navigation pane, click Alert Center > Alert Notification Policy. Click the Notification contact tab.

Click Create notification contact to configure the alerting notification contact. Enter the email address that is used for receiving alerts in the Email field.

Click Add to complete the configuration.

Step 2: Complete email address verification

After you save the alert contact, the system will automatically send a verification email to the email address you configured. Procedure:

Click the link in the email to verify the email address.

Step 3: Configure an alert contact group

In the left navigation pane, click Alert Center > Alert Notification Policy. Click the Notification contact tab.

Click Create notification contact. Select Contact group for the Object type parameter, configure the alert notification contact group, and add users to this group.

Click Add to complete the configuration.

Step 4: Configure an alert notification policy

In the left navigation pane, click Alert Center > Alert Notification Policy. Click the Policy list tab.

Click Create notification policy to configure an alert notification policy. Notification method: Select Mail.

Click Add to complete the configuration.

Step 5: Configure an alert rule

In the left navigation pane, click Alert Center > Alert Rule.

Click Create to configure an alert rule. Here:

Select the workspace to which the alert rule applies.

Configure the query statement. count(up) by (job) is used in this example.

Configure a trigger policy. You can specify different thresholds for different levels of alerts.

Configure an alert notification. Specify the Notify policy and Aggregation policy parameters.

tip

If you have not configured an aggregation policy, you can directly use the system default policy, named "default". For the configuration method of an aggregation policy, see Creating alert aggregation policies.

Click Add to complete the configuration.

View results

After alert-related configurations are complete, alert notifications will be sent to the email address when an alert that meets the alert rule is generated. You can log in to the email account to view the details of alert notifications.

tip

If you do not receive an alert email as expected, check the spam box to confirm whether the alert email was mistakenly classified as spam.

Last updated: 2026.10.10 11:04:51