Docs

Volcengine Managed Service for Prometheus

Alert center

Receiving alert notifications through the Feishu application bot

VMP supports multiple alert notification methods. You can use the Feishu application bot to receive alerts generated in VMP. This topic describes the procedure and considerations for receiving alerts by Lark application robot.

Prerequisites

A VMP workspace has been created. For more details, see Creating workspaces.

Cloud services or custom businesses have been integrated with VMP. For details, see Integration guide.

Procedure

VMP allows you to receive alerts and achieve alert claims and silence with a few clicks by using the Lark application robot.

Step 1: Obtain the Lark application robot

Before you use the Lark application robot, you need to first apply for it in the Lark Application Center and add the application robot to the current organization. Procedure:

Enter Application center in the search box and press Enter to go to the Lark Application Center.

Search for Volcengine Managed Service for Prometheus Alerting in the Feishu Application Center to find the application bot. Click Apply for Use and wait for approval by the administrator.

warning

If you cannot search for the application robot or cannot apply to obtain it after searching, contact your Lark administrator.

Log in to the Lark management platform by using the administrator account and grant application permissions for the Volcengine Managed Service for Prometheus Alerting application bot. Click Configure next to Contact Data Scope Covered by the Preceding Permissions to add IAM users. After alert notifications are received, IAM users with permissions can view the operator information.

Step 2: Add the Lark application robot

After the Lark application robot is added to the current organization, you need to add a bot to the alert group. Procedure:

Create or find the group that needs to receive alerts. Click the ... icon in the upper right corner of the group, and click Settings on the drop-down menu.

In the pop-up window, click Bots > Add Bot.

In the bot list, find Volcengine Managed Service for Prometheus Alerting and click Add next to it to add the bot to the group.

Step 3: Configure an alert contact

When you configure alert contacts in the VMP console, you can choose to receive alert notifications by Feishu group. Procedure:

In the left navigation pane, click Alert Center > Alert Notification Policy. Click the Notification contact tab.

Click Create notification contact to configure the alert notification contact. Enter the Lark group name and search for and select the alert receiving group where the Lark application robot is located in the Lark group field.

tip

If you cannot search and obtain the Lark group, you need to click To authorize to go to the Lark authorization page for authorization.

VMP will not recognize which groups contain a Feishu bot. You need to select the group with a Feishu bot. Otherwise, alert notifications may not be received as expected.

Click Add to complete the configuration.

Step 4: Configure an alert contact group

In the left navigation pane, click Alert Center > Alert Notification Policy. Click the Notification contact tab.

Click Create notification contact. Select Contact group for the Object type parameter, configure the alert notification contact group, and add users to this group.

Click Add to complete the configuration.

Step 5: Configure an alert notification policy

In the left navigation pane, click Alert Center > Alert Notification Policy. Click the Policy list tab.

Click Create notification policy and configure the alert notification policy. Notification method: Select Lark application robot.

Click Add to complete the configuration.

Step 6: Configure an alert rule

In the left navigation pane, click Alert Center > Alert Rule.

Click Create > Create manually to configure an alert rule. Here:

Select the workspace to which the alert rule applies.

Configure the query statement. count(up) by (job) is used in this example.

Configure a trigger policy. You can specify different thresholds for different levels of alerts.

Configure an alert notification. Specify the Notify policy and Aggregation policy parameters.

tip

If you have not configured an aggregation policy, you can directly use the system default policy, named "default". For the configuration method of an aggregation policy, see Creating alert aggregation policies.

Click Add to complete the configuration.

What to do next

Receive alerts

After alert-related configurations are complete, alert notifications will be sent to Feishu through the Feishu application bot when an alert that meets the alert rule is generated. In this case, you can receive the details of alert notifications in the Lark group.

Silence alerts with a few clicks

After you receive a Feishu alert notification, you can claim or silence the alert by clicking the button at the bottom of the notification.

Click Claim at the bottom of the notification to claim the alert.

Click the default silence duration buttons at the bottom of the notification (3h, 12h, 1d, and 3d), the system will automatically create a silence policy to silence the alert. You can view the silence policy that is automatically generated in the VMP console.

Click Cancel to cancel alert silence.

tip

The alert silence policy that is automatically generated takes effect when the button is clicked. The alert silence policy does not take effect at the time when the alert is generated or received.

If you click the default silence duration button at the bottom of the alert notification multiple times, the duration of the silence policy will be automatically refreshed but will not be accumulated.

If the default alert silence duration does not meet your business requirements, click Specify custom silence policy to manually configure an alert silence policy. For more details, see Creating alert silence policies.

View alert silence policies

In the top navigation bar, select the target region.

Click Alert center > Alert suppression policy in the left navigation bar, and click the Auto-generate policy tab to view the alert silence policies automatically generated by the Feishu application bot.

Last updated: 2026.10.12 10:20:54