To handle service access failure after proxy settings are modified by malicious software, you can reset the network proxy. This topic describes how to reset the network proxy service.

In this example, 2022 Datacenter Edition 64-bit Chinese is used for illustration.

tip

Operations may vary by version. The actual version shall prevail.

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Background

Since certain malicious software may change the Internet Explorer proxy setting, this prevents you from accessing Windows update sites or any Microsoft security site.

Usage note

Improper modification of the Windows Registry may cause severe system issues. We recommend that only personnel with a basic understanding of the Windows operating system perform such modifications.

To prevent system issues or data loss caused by incorrect registry operations, make sure to back up data on both the system volume and data volume before modifying the registry, for example, by creating a snapshot.

Procedure

In the search box at the lower left corner of the desktop, enter "Run".

In the "Run" dialog box, enter the following content, and click the "OK" button.

reg add HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings /v ProxyEnable /t REG_DWORD /d 0 /f

Reopen the "Run" dialog box and enter the following content.

reg delete HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings /v ProxyServer /f

Click the "OK" button to complete the operation.

Last updated: 2026.06.18 17:49:51

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