Feature	Description
Obtain instance system logs	This API action is only applicable to instances in the Running state. This feature is unavailable for bare metal instance types. For instance type details, refer to Instance types and specifications. System logs are available for Linux instances only. Maximum size of system logs: 64 KB.
Obtain instance screenshot	You can only obtain the instance screenshot of an instance in the Running state. This feature is unavailable for bare metal instance types. For instance type details, refer to Instance types and specifications. You cannot obtain the instance screenshot of a Windows instance that has the GRID driver installed.

Applicable scenarios

When an instance encounters a failure, you need to identify the cause based on system logs and screen information. However, the failed instance can not be accessed remotely in most failure cases. Therefore, VolcanoEngine offers you the feature to view instance system logs and screenshots. This allows you to obtain real-time information in the ECS console or via OpenAPI.

Procedure

Obtain instance system logs

Obtain instance screenshot

In the top menu bar, select the region and project where the target instance resides.

In the left-side navigation pane, select "Instances & Images > Instances". The Instances page appears.

Select "... > Operations and troubleshooting > Obtain instance system logs" in the "Actions" column on the right side of the target instance for the system logs.

In the top menu bar, select the project and region of the target instance.

In the left-side navigation pane, select "Instances & Images > Instances". The Instances page appears.

Select "... > Operations and troubleshooting > Obtain instance screenshot" in the "Actions" column on the right side of the target instance for the screenshot.

Linux

Windows